I think they edited the bit where she inserted the SD card into the camera. There are four possible ways for a card to go in and I am certain that there is no way that a 90 year old woman could do it. Try getting a mico SD card in quickly?
Once upon a time when I used to be a programmer, a woman was trying to put in a 5 1/4 inch floppy disk into the newly arrived 3 1/2 drive. Since it obviously wasn't going to go in, she cut the disk with a pair of scissors until it fit.
True story. The Ad., I'm not so sure.
While I've been impressed with canon-usa support in the past I'm not 100% sure they are quite that good
