12-01-2013, 11:50 PM
Quote:I didn't mention that I am running PZ. That would have been phase 2 of the complaint :-)
I am somehow getting the impression that nothing gets done till you complain - seems a bit typical for down under unfortunately.
Oh well, if it makes you feel better, customer service in Switzerland is almost non-existent. Even if you complain, chances are that nothing will ever happen.
It's quite a shocker compared to the States for examples. My wife who is american couldn't believe how shitty customer service is here! I'm sure OZ' customer service is miles better :-)