12-29-2016, 03:41 PM
What happened to the days when staff were trained and experienced?
Now service departments run for a few years and then then the franchise is up for grabs, another company puts in cheaper price and there's another round of poor servicing from staff who know nothing about the brand, things slowly improve and go better, then the next round of franchising comes round again and so forth......
Now service departments run for a few years and then then the franchise is up for grabs, another company puts in cheaper price and there's another round of poor servicing from staff who know nothing about the brand, things slowly improve and go better, then the next round of franchising comes round again and so forth......