12-03-2010, 04:31 PM
Just wanted to check on peoples experience with Canon QC. Here is mine:
Eos 30D: mainboard exchanged twice on warranty due to camera failure. After warranty expired, mainboard failed again and was exchanged a third time free of charge after I complained about QC. Camera has less than 20.000 clicks
70-200 4fL IS: came with optics maladjusted. lens would only sharpen up at f/11. After adjustment by canon service, the lens became unsharp again during heavy use on a month long journey (no abuse!). This time canon service changed some of the lens holding devices in the lens. Now it seems to hold
24-105 f/4L: Came heavily decentered. left side much sharper than right side at all focal length even at f/11. Currently with canon for adjustement ( I am not a pixel peeper, the fault was visible even in small prints)
85mm 1.8: Af broke after a year (scratching noise). Af unit exchanged on warranty. Lens now gives error 01 from time to time
eos 50D: Shutter button malfunction after about one year of heavy use (about 20.000 clicks) repaired on warranty.
No problems I had so far with the following lenses and cameras:
Canon 10-22
50mm 1.8
28 1.8
17-85
Eos 5 Mark II.
Eos 30D: mainboard exchanged twice on warranty due to camera failure. After warranty expired, mainboard failed again and was exchanged a third time free of charge after I complained about QC. Camera has less than 20.000 clicks
70-200 4fL IS: came with optics maladjusted. lens would only sharpen up at f/11. After adjustment by canon service, the lens became unsharp again during heavy use on a month long journey (no abuse!). This time canon service changed some of the lens holding devices in the lens. Now it seems to hold
24-105 f/4L: Came heavily decentered. left side much sharper than right side at all focal length even at f/11. Currently with canon for adjustement ( I am not a pixel peeper, the fault was visible even in small prints)
85mm 1.8: Af broke after a year (scratching noise). Af unit exchanged on warranty. Lens now gives error 01 from time to time
eos 50D: Shutter button malfunction after about one year of heavy use (about 20.000 clicks) repaired on warranty.
No problems I had so far with the following lenses and cameras:
Canon 10-22
50mm 1.8
28 1.8
17-85
Eos 5 Mark II.