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Forums > Back > Recent good and bad experiences with manufacturer service
mst
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#21
05-08-2011, 06:45 PM (This post was last modified: 05-08-2011, 07:06 PM by mst.)
Some updates from Sigma.



Sent in a 70-300 OS together with the 70-200 OS, AF became terribly noisy. Both were returned within a few days (good), gears of the 70-300 OS were replaced and works as expected now (good), however the 70-200 OS is still decentered (not good).



Will send it in again tomorrow (for the 4th time now).



Interesting side note: Sigma Service (Germany) requested to contact my dealer instead of them in case I'm still not happy with the lens. Yeah, sure ... that's what warranty is there for, right?



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Messages In This Thread
Recent good and bad experiences with manufacturer service - by anyscreenamewilldo - 03-30-2011, 09:50 AM
Recent good and bad experiences with manufacturer service - by mst - 05-08-2011, 06:45 PM

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