05-08-2011, 06:45 PM
(This post was last modified: 05-08-2011, 07:06 PM by mst.)
Some updates from Sigma.
Sent in a 70-300 OS together with the 70-200 OS, AF became terribly noisy. Both were returned within a few days (good), gears of the 70-300 OS were replaced and works as expected now (good), however the 70-200 OS is still decentered (not good).
Will send it in again tomorrow (for the 4th time now).
Interesting side note: Sigma Service (Germany) requested to contact my dealer instead of them in case I'm still not happy with the lens. Yeah, sure ... that's what warranty is there for, right?
-- Markus
Editor
opticallimits.com
After a while, another update, this time from Hapa.
Got my 50-135 back today (well, not really "mine", but the tilt-lens they sent as replacement).
Good news: successful repair, lens tube has been replaced, no more tilt, lens is sharp (not decentered!).
Bad news 1: strong backfocus. However, this time to a degree that can be corrected in camera (requires -14 on a scale of +/- 20).
Bad news 2: lens is full of dust now *sigh*
Will have to think about sending it in again ....
-- Markus
Editor
opticallimits.com
Tokina/Hapa update: sent the lens in again before I left for vacation, got it back today.
Lens has been cleaned, some dust still left inside, but most of it is gone.
Unfortunately, the story still isn't over yet: front part of the lens tube wobbles now.
So sick of it ...
-- Markus
Editor
opticallimits.com
The lens is back again from service. Hapa/Tokina states they couldn't find any error. Front of the lens still wobbles.
I guess I give up now. I'll measure it as it is, link to this thread in the review and just try to get rid of it.
I already requested from Klaus that he does Tokina reviews from now on. I'll write down those I have almost finished and after that I'll take a break from this brand.
-- Markus
Editor
opticallimits.com
10-12-2011, 06:27 AM
(This post was last modified: 10-12-2011, 06:31 AM by Rover.)
This, more or less, sucks. What sucks even more is the thought that all this junk ends up on shelves and some poor soul gets it sooner or later for his/her hard earned money. Some people over here complain that my country is allegedly the dumping ground for all the bad samples; when they do, I tell them of Photozone's woes (24-70L, Nikkor 70-200 VR, etc.)
Me, I'm (relatively) lucky. Other than my own ineptitude causing $300 worth of repair work to my 16-35 II, I have all but luckily avoided any inherently faulty gear (not sure what caused my 1D II N's mirror to act up though... that cost $750 to resolve) The notable exception was Canon 17-55 IS which had IS failure after 2 months (and later refused to shoot at anything above 30mm, locking up the camera) but it was repaired under warranty. Ditto the 30D with shutter failure.
Hope I never get stuck with a dud lens.
To all Canon users who are unhappy from the service they are getting I have one simple solution for you: Come to Israel. Only one lab but it's great in all respects.
<img src='http://forum.photozone.de/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt='  ' />
Canon UK RCC:
7D stopped working without warning, wont turn on. Called Canon, the people on the general phone system weren't much use, only said to send it in and couldn't give any more indication of process or costs. After checking some other authorised repair centres, they weren't any better so I decided to ship to Canon UK RCC anyway.
About 5 working days after I sent it in, I had an e-mail giving a repair estimate of £78. I had to phone in to accept and pay for it which I did the next day. It went quiet for a few days then I got notice of shipping, and it arrived the day after. End to end they had it about 10 working days.
The camera looks good, but I don't have accessories to test it out right now... the note says they repaired a DC-DC PCB and cleaned the camera. At my request they also put the latest firmware on, since it broke just before that got released.
<a class="bbc_url" href="http://snowporing.deviantart.com/">dA</a> Canon 7D2, 7D, 5D2, 600D, 450D, 300D IR modified, 1D, EF-S 10-18, 15-85, EF 35/2, 85/1.8, 135/2, 70-300L, 100-400L, MP-E65, Zeiss 2/50, Sigma 150 macro, 120-300/2.8, Samyang 8mm fisheye, Olympus E-P1, Panasonic 20/1.7, Sony HX9V, Fuji X100.
I should mention that olympus replace the shutter and return the camera in under 4 days (this is usa). Others have said they have had similar experience. Only time will tell if the camera holds up. Generally I've heard good things about olympus in usa (btw lens rental blog mention their repair records; they say good things about sigma but horrible things about nikon (usa).
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